Refund Policy

Refund Policy for WHHIM

Last Updated: July 25, 2025

At WHHIM, we are committed to providing high-quality wellness services and products. However, if you are not fully satisfied with your purchase, please review our refund policy below.

1. Refund Eligibility

We offer refunds under the following conditions:

Services: Refunds are available for cancellations made at least [X] hours/days before the scheduled appointment or session.
Products: Unused and unopened products may be returned within [X] days of purchase for a full refund, excluding shipping fees.
Memberships or Subscriptions: Refunds may be issued if cancellation occurs within the first [X] days, subject to specific terms outlined at the time of purchase.

2. Non-Refundable Items & Services

Certain purchases are non-refundable, including:

Digital downloads or online course materials.
Gift cards or promotional vouchers.
Services that have already been provided or partially completed.

3. How to Request a Refund

To initiate a refund request, please contact us at support@whhim.com with the following details:

Proof of purchase (receipt or order confirmation).
Reason for refund request.
Any relevant documentation (if applicable).

We will review your request within [X] business days and notify you of approval or denial. If approved, refunds will be processed via the original payment method within [X] days.

4. Exchanges

For damaged or defective products, we offer exchanges within [X] days of purchase. Customers must provide proof of damage along with their request.

5. Late or Missing Refunds

If you haven’t received your refund within the estimated processing time, please check with your bank or payment provider. If there is an issue, contact us at [Your Email Address] for assistance.